Standard Chartered Bank respects your privacy and we are committed to keeping your personal information and other data confidential and secure.
1. When does this Website Privacy Statement apply?
This Website Privacy Statement explains the approach taken by Standard Chartered Bank (Hong Kong) Limited and the members of the Standard Chartered Group ("SCB", "we" or "us") toward the personal information and data that we collect about you ("Your Information") when you visit this Website, electronically respond to our online advertisements or when you send us communications via any computer, mobile or other similar electronic devices ("Device"). It does not apply to information we collect in other ways (e.g. when you are dealing with our staff in a branch or over the telephone). In these cases or in other specific situations (e.g. when you are applying from us for product or service or otherwise), there may be other privacy statements and terms and conditions that are applicable.
This Website Privacy Statement is limited to information and data collected on this Website, our online advertisements and electronic communications. Our Website Privacy Statement does not apply when you leave our Website, including third-party websites where our online advertisements are displayed or links to third-party websites which we do not operate or control. Please read the privacy statements and terms and conditions of these third-party websites and decide whether they satisfactorily protect your rights.
2. You consent to our use of Your Information and Cookies
3. What information do we collect about you?
Cookies are small data files which are placed on your Device when you visit certain parts of our Website or click on our online advertisements. Cookies and similar technologies are used to identify your Device for the following purposes:-
(i) Strictly necessary cookies. These essential cookies are set throughout our Website and are required for the operation of our Website to:
(ii) Analytical/performance cookies. These are used to help us improve our Website by:
(iii) Functionality cookies. These are used to recognise you when you return to our Website. This enables us to:
(iv) Targeting / advertising cookies. These cookies record your visit to our Website, your response to our online advertisements, track the pages you have visited and the website links you have followed. We use this information to:
The above cookies may be placed on your Device by us or by third parties on our behalf (for example, advertising networks and providers of external services like web traffic analysis services). No personally identifiable information about you is collected or shared with third parties as a result of this research.
Most web browsers are initially set up to accept cookies. You can choose to ‘not accept’ cookies by changing the settings on your web browser but if you block all cookies, including strictly necessary cookies, you may find that certain features on our Website will not work properly.
(b) Online Forms
There are sections of the Website where we ask for personal information, for example, when you complete online forms to submit an enquiry, apply for a particular product or service or if you register to use our secure online services such as Online Banking. Please ensure you also read any applicable Terms and Conditions for these products and services as well as our "Notice to customers and other individuals relating to the Personal Data (Privacy) Ordinance ("Ordinance") and the Code of Practice on Consumer Credit Data" ("Notice")
(c) Job Applicants
Personal information provided on our Website in connection with an application for employment will be used to determine your suitability for a position with the SCB and, if applicable, your terms of employment or engagement. Applicant details may be disclosed to third parties, including education institutions, current/previous employers and credit reference agencies, to verify or obtain additional information. Unsuccessful applications may be retained to match your skills to future job opportunities. The purpose and usage of applicant’s data shall be specified in more detail upon collection.
(d) Electronic Communications
If you contact us via email, we may keep a record of that correspondence.
4. How we use Your Information
We will always treat Your Information as confidential. We will use good practices to keep it secure and will otherwise abide by the relevant data protection and privacy laws.
(a) Using Your Information – Purposes
If you provide Your Information on the Website in relation to any products and services from SCB, or send us an electronic communication, we will use Your Information for the purposes ("Purposes") of providing and operating the product or service you request or responding to your electronic communication and for other related purposes that may include:
Please ensure you also read the Terms and Conditions applicable to these products and services.
We generally do not use Your Information collected on this Website for marketing purposes but if you apply for products and services on the Website, Your Information may be used to inform you about other related products and services of SCB that may be of interest.
If you do not wish to be contacted in this way, you may unsubscribe yourself from receiving further marketing communications by completing the online form here.
(c) Disclosing Your Information
When using Your Information for the Purposes we may need to disclose it to more than one company within the SCB and to our agents, advisors and third party service providers ("Other Parties"). When this happens we will require the Other Parties to handle Your Information using the same level of care that we apply. We will also require them to only use Your Information according to our instructions and directions.
If the Other Parties are overseas Your Information may be sent to another country including countries with weaker privacy and data protection laws than in your country of residence. We will not otherwise disclose Your Information to third parties unless we have your permission or we are under a legal or similar obligation.
This means, by way of example that Your Information may be disclosed to:
(d) Retaining Your Information
We will retain Your Information for as long as the Purpose for which we collected it continues. It is then destroyed unless further retention is required to satisfy a legal, regulatory or accounting requirement or to protect our interests.
5. Privacy, security and communications using the Internet
6. Accessing and updating Your Information and contacting us
If you have questions about our Website Privacy Statement please write to us at:
Data Protection Officer
Standard Chartered Bank (Hong Kong) Limited
GPO Box 21, Hong Kong
7. Changes to our Website Privacy Statement
We update our Website Privacy Statement from time to time and ask that you regularly check this Website to make sure you are familiar with the most recent version.
If there is any inconsistency or conflict between the English and the Chinese versions of these Terms and Conditions, the English version shall prevail.
This Website Privacy Statement was last updated on 26 June 2013
Copyright © Standard Chartered Bank 2013. All rights reserved.